Reception Customer Care in Schools

In collaboration with Minster Teaching School Alliance, the Reception Customer Care in Schools training is specifically designed for school receptionists and administrative staff and will provide detailed guidance on:

•    Working under pressure – techniques that work
•    Dealing effectively with aggression and conflict
•    What to do when things go wrong – taking control
•    Common mistakes and how to avoid them
•    Building good relationships with students, parents, visitors and staff
•    Strategies for encouraging positive behaviour.

Click here to download the brochure

Date:
Friday 1 February 2019
Duration:
one-day
Code:
905307
Price:
£169.99
Venue:
The Minster School, Nottingham Rd, Southwell NG25 0LG
Map: