Refund Policy

RTA appreciates that circumstances change on a daily basis and there will be times when cancellations are inevitable.

If you wish to cancel your booking and there are more than 28 days prior to the event, then a charge of £90.00 + VAT per delegate will apply. If you cancel within 28 days of the event a 100% charge will apply (even in cases such as Short Notice Ofsted Inspections, inability to book the time off work, inclement weather or travel disruption).

Requests to cancel must be made in writing (i.e. email, letter or fax). These cancellation terms also apply to all last-minute bookings.

Colleagues are welcome to transfer to an alternative event (to be held within 12 months of the cancellation date) and will be subject to an additional transfer fee per delegate of £60+VAT. RTA does not accept liability for any transport disruption or individual transport delays.

RTA reserves the right to change the programme, presenter or venue should circumstances beyond their control necessitate it.

We also reserve the right at our absolute discretion and without further liability to cancel the event with 10 working days’ notice, in which instance all monies paid will be refunded.

All invoices are payable within 30 days of the invoice date.

opening & contact

We are open from 9am to 5pm from Monday to Friday.

To make a booking or an enquiry, please do call us on 020 8611 2605 or

Our address is

Forum Business Media Ltd,

4th Floor

3 Shortlands

Hammersmith, London

W6 8DA.

Reg office:  As Above

Reg no: 4425871 in England | VAT no: 799092370

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